The Impact of E-Commerce on Small Business During COVID-19

Since March 2020, the COVID-19 pandemic has impacted virtually all aspects of our daily lives. Zoom meetings have replaced conference room gatherings. Kids attend classes from kitchen tables. Family movie nights are likely to involve a first-run film streamed to a television, not a trip to the local cinema.

The retail sector certainly has felt the upheaval of the pandemic. But despite what some may think, not all of the news is bad. Retailers have found new ways to connect with, and serve, customers, particularly through e-commerce. Retail sales numbers for Q3 and Q4 2020 prove that customers are willing to spend both on line and in stores — but their expectations for the shopping experience have changed.

In order to keep pace with this new reality of retail shopping (which isn’t going to revert back to pre-pandemic norms even when COVID-19 is in check), retailers

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Facebook looking good with ad business pushing social media giant to record revenues

Facebook Inc. posted record revenue and profit in the fourth quarter as online holiday shopping and increased use of the company’s platforms during the pandemic drove a surge in its ad business.

However, the social-media giant warned Wednesday that uncertainty from regulatory probes and the potential for weaker ad-targeting capabilities related to Apple Inc.’s iOS 14 operating system could hurt its business.

FACEBOOK, LYFT, DOORDASH CUT OFF DONATIONS TO GOP PROSECUTORS REPORTEDLY LINKED TO CAPITOL RIOTS

Facebook posted revenue of $28.07 billion, up from $21.08 billion in the final quarter of 2019. Facebook’s profit rose 52% to $11.22 billion, or $3.88 a share. Both measures far exceeded analysts’ projections.

The company has pushed for years to make its platforms essential

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Michigan Small Business Restart Program in action

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