Shopping

The ‘dark patterns’ fuelling the nation’s fast fashion online shopping addiction

What isn’t in question is that dark patterns take advantage of a time-poor consumer that has an increasingly limited attention span. “When you’re tired and fatigued, they tickle you and often you’re none the wiser,” Brignull explains. 

The vast scale on which dark patterns are used was revealed in a 2019 study from Princeton University which analysed 53,000 product pages from 11,000 shopping websites. One hundred and eighty-three websites were found to use them deceptively. “At best, dark patterns annoy and frustrate users,” it read. “At worst, they can mislead and deceive users, e.g., by causing financial loss, tricking users into giving up vast amounts of personal data, or inducing compulsive and addictive behaviour.” The study also called for “regulators to study, mitigate, and minimise the use of these patterns.”

In the UK, Missguided, Boohoo and PrettyLittleThing were also found to be heavy users of dark patterns, according to the

Read More

Consumers Want More AR Capabilities For In-Store And Online Shopping

New data sheds light on consumer perspectives of AR and VR, how only 6% of consumers have actually used Snapchat’s AR Commerce tool, and strategies as brands prepare for shopping in the Metaverse

Published: Oct. 25, 2021 at 9:18 AM CDT|Updated: 31 minutes ago

CHICAGO, Oct. 25, 2021 /PRNewswire/ — Wool & Water, a provider of shoppable augmented and virtual reality experiences for retailers and manufacturers, today announced the results of its semi-annual State of Shopping report. The study examines consumer interest in using Snapchat for eCommerce shopping, how curiosity in AR and VR has increased, and the impact these trends could have on retailers in the near future as we move closer to the Metaverse becoming a reality. Notably, the survey uncovered an overwhelming preference for AR as a way to enhance the shopping experience, yet despite the recent development of Snapchat’s AR Commerce tool,

Read More

Online shopping fraud on the rise as the holiday season approaches, feds say

As the holiday shopping season approaches, reports of online shopping fraud increased sharply for adults older than 60, according to a government report.

Reports of online shopping fraud more than doubled in 2020, and for the first half of 2021, the numbers continued to be far higher than pre-pandemic levels, according to the latest report to Congress by the Federal Trade Commission (FTC).

The pandemic is partly to blame as people stayed inside to avoid COVID and as many items became hard to find at local stores, sending people to their keyboards to shop, the report says.

But, people tended to lose less money to that kind of fraud than to other deceptions, it noted.

The reported median individual dollar loss to online shopping fraud by older adults in 2020 was $95.

Looking at all the frauds reported to the FTC, consumers 80 and older lost a median of

Read More

Everything you need to know about CBS Essentials, your guide to online shopping

header-5.jpg
Here’s everything you need to know about CBS Essentials, from our writers to our business model.

CBS Essentials/Getty Images


It’s pretty simple: CBS Essentials is your complete guide online shopping. Our mission is to help you find great products for your home and work life, and to plug you into the latest deals and news about brands you love.

Our writers and editors live and breathe online shopping, with years of collective experience covering the retail business and reviewing products. We compile expert advice, customer reviews and first-hand experience to find just the right products to recommend. We are in constant contact with retailers to make sure we know when deals drop, new products launch and sales begin.  

And this is important: Our editors work independently of the CBS News newsroom; we work independently of retailers; and we make money when you buy things from our links. We will always

Read More